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Marcelo Araujo is an experienced professional currently serving as an Executive Manager at Banco PAN, focusing on customer experience and engagement through digitalization strategies. Prior to their current role, Marcelo held various positions at Itaú Unibanco, including Data Analytics and Business Insights Coordinator, SR. Valuation/Financial Analyst, and Internal Auditor. Marcelo has a background in financial management and administration from ESPM Escola Superior de Propaganda e Marketing.