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Daniela Apoifis is a seasoned professional with extensive experience in customer service and project management. Currently serving as the Senior Manager of Customer Services at Next since January 2019, Daniela previously held various managerial roles at Bradesco from October 1997 to January 2019, including Project Manager, Customer Service Manager, and Outsourcing Coordinator. Daniela earned a Master of Business Administration (MBA) in Banking Business from FGV - Fundação Getulio Vargas between 2013 and 2014.