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Gonzalo Duran is a seasoned professional in banking operations with extensive experience in leading various operational functions. Currently serving as Subgerente de Operaciones at Banco Falabella Chile since August 2023, Gonzalo previously held significant roles at Itaú Chile, Banco Ripley Chile, Banco Paris, and Banco Santander. Notable achievements include overseeing back office operations for credit products at Itaú Chile, implementing COVID-19 relief products at Banco Ripley, and managing the operational support for consumer credit systems at Banco Paris. Gonzalo holds a degree in Commercial Engineering with a focus on Finance from Universidad del Alba and has completed additional certifications in insurance and auditing.