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Pedro Dias has extensive experience in data analysis and customer relationship management, currently serving as a CRM Analyst at Banco CTT since March 2018. Prior roles include Data Analyst positions at COSEC and hmR - Health Market Research, as well as a marketing management position at Daymon. Pedro Dias has been instrumental in data production and validation, overseeing international projects during tenure at Kantar Worldpanel, where responsibilities included output generation and data supervision. Educationally, Pedro Dias holds a degree in Information Management from NOVA IMS, achieved from 2007 to 2010.