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Luciana Guerra is an experienced professional in business agility and project management, currently serving as the Head of Business Agility at Banco BV since September 2021. Previously, Luciana held various roles at Itaú Unibanco from January 2008 to September 2021, including Agile Coach Manager, where leadership encompassed a team of Agile Coaches and significant contributions to the bank's digital transformation. Luciana's expertise extends to IT coordination, project management, and system analysis, with a strong background in Lean and Agile practices. Educational qualifications include a postgraduate degree in Software Engineering from UNIBTA and a bachelor's degree in Computer Science from Unifenas.