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Maria Madalina Florea has extensive experience in customer relationship management, currently serving as Responsabil Unitate at BCR since September 2014, where previous titles included Manager Relatii Clienti Micro and Partener Client Retail. Prior to this role, Maria gained experience as a Shop Assistant at Inditex in early 2013 and as an Operator telemarketing at Studio Moderna in mid-2012. Maria holds a master's degree in Marketing Management and a bachelor's degree in Marketing from Academia de Studii Economice din București, as well as a bachelor's degree in Political Science from Scoala Nationala de Studii Politice si Administrative (SNSPA).