Johanna Eaton has over 14 years of experience in the banking industry. Johanna worked at Bank of America from 2004 to 2014, starting as an AVP Team Manager and later becoming an AVP Operations Manager. In these roles, they led various teams and ensured adherence to procedures and regulatory requirements. Johanna also developed associates, made compensation decisions, and served as a liaison between clients and operations.
From 2009 to 2014, Johanna worked as a VP at Bank of America, where they were responsible for quality assurance and operations management. Johanna oversaw transaction services research, managed a high degree of monetary exposure, and exceeded service level agreements.
In 2014, Johanna joined Banc of California as a Vice President and led the bank's call center activities and expansion. Johanna developed training material, forecasted call volume, and implemented risk culture within Central Operations.
Since 2018, Johanna has been working as a housewife.
Johanna Eaton obtained a Bachelor's Degree in Business, Management, Marketing, and Related Support Services from California State University-San Bernardino. Johanna pursued their education at the university from 1997 to 2002.
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