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Nonna Riou is an experienced business analyst currently working at Bâloise Assurances Luxembourg since January 2021. Prior to this role, Nonna Riou worked at CTG Luxembourg P.S.F. as a business analyst and test engineer from January 2015 to January 2021, specializing in software functional testing and test automation with expertise in Ranorex. Nonna Riou's experience also includes a position as a QA tester at Sage from March 2010 to January 2015, which involved software testing, automation, end-user training, and development using PHP, HTML, CSS, and SQL. Additionally, Nonna Riou worked as a help desk technician, providing software support and training while developing in C++. Nonna Riou began the professional journey as a trainee developer at CNEDI in 2009, focusing on VB development. Nonna Riou holds a professional title in Programming/Computer Development from afpa, obtained between 2008 and 2009.