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Frank Policastro has a diverse work experience in the gaming industry. Frank is currently Vice President of Operations at Bally's Corporation since April 2023 and previously served as Executive Director of Operations since November 2020. Prior to that, they worked at Dover Downs Hotel & Casino as the Executive Director of Casino Operations and Player Development from September 2019 to November 2020 and as the Director of Casino Operations from April 2019 to September 2019. Frank also has experience as a Business Owner at Motion Spray from November 1980 to April 2019. Other roles include Shift Manager at Trump Taj Mahal AC from March 2012 to October 2016 and Director of Table Games/Shift Manager at Resorts International from September 2004 to November 2010. Frank started their career at Resorts International as a Casino Pit Manager from June 1994 to July 2001 and later became a Dual Rate Shift Manager from July 2001 to June 2004. Overall, Frank has extensive experience in various leadership positions within the gaming industry.

Frank Policastro attended Rutgers University–New Brunswick in 2017 to study Administrative Professional with Microsoft. Frank also pursued various programs related to the casino gaming industry and its history. These include attending Atlantic Community College, NJ from 1978 to 2000, Casino Schools Inc in 1992 to 1993, Casino Career Institute in 1989 to 1990 and 1982 to 1983, East Coast Gaming & Electronics in 1979 to 1980, and New York School of Gambling in 1977 to 1978. It is unclear if they obtained any degrees from these institutions.