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Kevin Yuki Sugiyama is an experienced customer service and team leadership professional with a diverse background in various industries. Currently serving as a Customer Service Team Lead at Bally's Interactive since April 2023, Kevin has previously held roles as a Team Lead and Data Analyst at Concentrix from January 2021 to January 2023. Kevin's earlier experience includes positions at Booking.com as a Customer Guest Specialist and Customer Service Executive from September 2016 to August 2019, as well as working as a Global Sales Account Manager at Kobayashi Shoji K.K. from June 2014 to August 2016. Kevin began a career in sound design as an Assistant Manager at Applibot, Inc. within the Cyber Agent Group from October 2013 to May 2014.