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Twinkle Joy serves as Operations Manager at Ball Corporation since July 2019, achieving a 9% increase in production efficiency and reducing operational downtime by 10%. Prior to this role, Twinkle worked as Quality Assurance Manager at Unilever from March 2014 to June 2019, significantly improving quality system compliance and reducing quality-related costs through effective implementations. Experience also includes a position as Senior Executive at Magneti Marelli Shock Absorbers (India) Private Limited, focusing on customer complaints and quality improvements, and an initial role as a Graduate Engineer Trainee at Mahindra Forging Limited. Twinkle is currently pursuing an Executive MBA from the Indian Institute of Management Raipur, following a Bachelor of Engineering in Mechanical Engineering from Rajarambapu Institute of Technology.