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Rachel Boycott started their work experience as a Customer Service Representative at Bridge2 Solutions in August 2012. Rachel then progressed to become a Customer Service Manager in April 2014 and later transitioned to the role of Senior Manager, Relationship Management in December 2018. In March 2020, Rachel joined Bakkt as a Senior Manager of Customer Success and was promoted to the Director of Customer Success in April 2022.

Rachel Boycott's education history is currently unknown. There is no available information about the start or end year of their education, the school they attended, the degree they pursued, or the field of study they focused on.