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Dana Luck has a solid background in customer service and advocacy, currently serving as a Customer Service Specialist at Bakkt since October 2022. Prior to this role, Dana worked as a Consumer Advocate at LexisNexis Risk Solutions from October 2018 to January 2023. Dana holds an Associate of Arts degree in Business, Management, Marketing, and Related Support Services, obtained from the University of Phoenix between 2012 and 2014.