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Luisa Fernanda Osorio Garzon is a human resources professional with extensive experience across various organizations. Currently serving as a Human Resources specialist at Baked by Melissa since July 2023, Luisa conducts employee investigations and manages workers' compensation and leave processes in compliance with regulations. Prior roles include People & Culture Coordinator at Friends of the High Line, where responsibilities included onboarding processes and promotions management in ADP, and Human Resources Analyst at Csmart, responsible for leading clinical interviews and analyzing retention trends. Other relevant experience includes roles at QUEST, Au Pair in America, and Eficacia S.A., covering recruitment, training, and employee wellness initiatives. Luisa holds a Bachelor's degree in Psychology from Pontificia Universidad Javeriana Cali and has completed additional HR management training at the University of Minnesota.