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Shepherd Zhang has a diverse work experience. Shepherd began their career as an Intern in Marketing at Pullman Hotels & Resorts in September 2018 and continued until February 2019. In July 2020, they worked as an Intern in Marcom at CTS (HK) Grand Metropark Hotel. From March 2021 to August 2021, Shepherd served as a Management Trainee at Lagardère Travel Retail Greater China, where they gained valuable experience. Subsequently, from August 2021 to March 2023, they worked at Jessica's Secret as an Assistant to the CEO, handling various responsibilities such as business development, customer maintenance, and project management. Currently, Shepherd is working at BaishanCloud Technology as an Assistant to the CEO, starting in March 2023.

Shepherd Zhang has pursued a diverse range of educational opportunities over the years. From 2014 to 2018, Shepherd attended Dalian University, where they earned a Bachelor's degree in Tourism Management. In 2019, they continued their education by enrolling simultaneously in two institutions. At the Swiss Hotel Management School, they pursued a Master of Arts in International Hotel Business Management, which they completed in 2021. Additionally, Shepherd attended the University of Derby, where they pursued a Master of Arts in International Hospitality, which they also completed in 2021. In the same year, Shepherd briefly attended The University of Queensland, where they obtained a Graduate Certificate in Tourism Hotel & Event Management.