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Jackson Rostagno is an experienced professional currently serving as the Online Operations & Customer Service Manager at Bailey Nelson since April 2019. In this role, Jackson focuses on enhancing the online shopping experience by automating processes and collaborating closely with the Marketing and Ecommerce teams. Prior to this position, Jackson held various roles at Bailey Nelson, including National Customer Service Manager for both Australia and New Zealand, where efforts were made to unify customer service teams and enhance recruitment and training of agents. Jackson's career also includes experience as a Store Manager and roles in the retail and food service sectors, supplemented by ongoing education in data science, engineering, analytics, and artificial intelligence through DataCamp.