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David Sun is a skilled individual with vast experience in audio engineering, software development, and customer service. Currently serving as the Service Operations Manager at BAI Communications, David focuses on improving team structure, quality, and technology within a 24x7 NOC. With a Ph.D. in Engineering from the University of Sydney, David has a strong background in technology strategy and user acceptance testing. In addition to their current role, David has a history of working in various technical roles at organizations such as Sunflower Studios, Wesley Mission, Broadcast Australia, and the Australian Broadcasting Corporation.