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Leandro Silva is an experienced IT professional currently serving as an Infrastructure Analyst at Bagaggio since August 2023, focusing on planning and developing improvements for corporate services while ensuring technical problem-solving and client satisfaction. Prior to this role, Leandro worked at Hays as an IT Assistant, where responsibilities included server and data center maintenance via Active Directory and project development for corporate service enhancements. Previous experience also includes an internship at Hays, providing user support and managing IT assets, and an internship at GlobalTera, concentrating on infrastructure demands and incident resolution. Leandro holds a degree in Information Technology Management from Centro Universitário IBMR, completed in 2022.