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Jessica Lichtenwalner has a diverse work experience spanning various industries. Jessica began their career in 2008 at Wheaton Franciscan Healthcare, where they worked in pre-registration, prior authorization, and customer service roles until 2015. Following that, they joined DENTSPLY International as a Customer Service Representative, serving customers from 2015 to 2019. In 2018, Jessica also had a student internship at Bethany Apartments. More recently, they worked at Badger Meter as a Customer Service Representative II starting in 2019. Currently, Jessica is employed at Aurora Medical Hospital as a Sitter for ICU since 2023.

Jessica Lichtenwalner obtained an Associate's degree in Social Work from Gateway Technical College in Racine, Wisconsin. Jessica attended this college from 2015 to 2019. Currently, they are pursuing a Bachelor of Applied Science (BASc) degree in Human & Social Services at Bryant & Stratton College, which they are scheduled to complete in 2024.