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Melissa Sue N. has extensive experience in customer support and quality management, currently serving as Customer Support Manager at Badger Maps, Inc. since October 2015, where Melissa Sue oversees the efficiency of mapping software for sales professionals. Previously, Melissa held roles at Thumbtack as a Writer & Proofreader focusing on SEO content, was a Freelancer Support Specialist at oDesk.com providing global user assistance, and worked as a Finance & Control Quality Management Specialist at Nestle Business Services, where Melissa Sue conducted quality audits. Additionally, Melissa was involved in QA and sales positions at Aegis PeopleSupport, showcasing a strong background in both customer service and financial sales. Melissa holds a Bachelor of Science degree in Clinical Psychology from the Polytechnic University of the Philippines.