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Danielle Sekelsky is an accomplished professional with extensive experience in customer success, sales management, and account management across various companies. At BackOffice Agent since 2013, Danielle has successfully launched the company and developed comprehensive customer onboarding and success plans, while also managing e-commerce website builds and email marketing campaigns. Previously, Danielle served as Sales Manager and Operations Manager at Tri-State Merchant Services, Inc., where a consultative approach was utilized to enhance sales activities and program creation that significantly improved lead generation. As Director of Business Development at OrganicWorks PR, Danielle achieved a 70% increase in new business and managed various client relations and project initiatives. Early career experience includes project management at e-SIM Ltd., focusing on product delivery and team coordination. Danielle holds a BA in Biological Anthropology from Boston University and has pursued additional education in product management.