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Nicholas Lucci possesses extensive experience in IT support and analysis, currently serving as a Production Support Analyst at BackInTheBlack, LLC since May 2021. Prior to this role, Nicholas worked as a Tier 3 Help Desk Specialist at ITCON Services from November 2020 to May 2021 and as a Help Desk Technician at Signal Financial Federal Credit Union from June 2018 to November 2020. Nicholas holds a Bachelor of Science degree in Computer and Information Systems Security/Information Assurance from the University of Baltimore Merrick School of Business, completed in 2017.