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Crystal Starr Matina is an accomplished Customer Success Manager at Backblaze since January 2019, where responsibilities include building and nurturing customer relationships and targeting strategic accounts. Crystal previously served as an Account Executive at Backblaze and an Account Manager at NinjaRMM, overseeing a portfolio of approximately 400 accounts and leveraging Salesforce for business growth. Prior experience includes roles as Branch Manager at College Nannies and Tutors, where Crystal managed client retention and employee training, and as Team Lead in New Student Advising at Ultimate Medical Academy, focusing on student support and academic planning. Crystal holds a degree in Business from the University of Phoenix and has a foundational education from Arizona State University.