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Alex Karounas is a seasoned professional with extensive experience in delivery management and technical project management. Currently serving as a Senior Delivery Manager at Backbase since July 2021, Alex oversees program success by defining scopes, optimizing team allocations, and managing revenue forecasts across multiple programs. Prior to this role, Alex was a Technical Account Manager at NICE Actimize, successfully implementing over 20 machine learning fraud detection models for major banks, enhancing fraud detection rates significantly. Alex's career began in 2000 at Pines S.A., where responsibilities included planning and executing NICE System VOIP recording solutions while ensuring project adherence to budget and timelines. Alex's technical expertise is complemented by an educational background in Information Technology and Telecommunications Electronics.