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Jessica Spencer Flores is the Director of Human Resources at Back of The House, Inc. since September 2012, where responsibilities include staff relations, manager coaching, conflict resolution, and fostering a positive work environment. Jessica oversees company benefits, payroll, and recruiting, while ensuring compliance with various legislative mandates. Previous roles include General Manager at Starbelly from 2010 to 2012, where Jessica managed operations and human resources, and General Manager at Pasta Pomodoro from 2005 to 2010, overseeing operations across multiple regions.