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Katherine Pham currently serves as the Customer Delight Manager at Back Market since September 2024. Prior to this role, Katherine held various positions at Haven Technologies from April 2019 to August 2023, including Product Analyst and Customer Success. Katherine's earlier experience includes working as a Senior Account Associate and Administrative Assistant at Exigis from November 2014 to April 2019. Katherine earned a Bachelor’s Degree from Rutgers University.