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Emma S. is currently working at Babyshop Group as a CRM Manager specializing in newsletters, marketing automations, and customer journeys. Prior to this, Emma held roles as an E-Commerce Specialist & Coordinator and a Customer Care Agent within the same company. Emma has also worked as Fair Staff at MEMU SVENSK MÄSSBEMANNING AB and as a Care Assistant at Jönköpings kommun. Emma S. holds a Master's degree in Marketing and Consumption from the School of Business, Economics and Law at the University of Gothenburg, as well as a Bachelor's degree in Marketing Management from Jönköping International Business School.