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Luis Esponda Sandoval is an experienced professional in customer success and sales management, currently serving as the Manager of Customer Success at BABEL Systems since July 2019. Prior to this role, Luis held various positions, including Customer Success Manager and Account Manager at Itera Process Consulting e IT Institute, where responsibilities encompassed sales strategy development and ERP sales. Luis also worked as the General Manager for LATAM at Matrikon OPC, overseeing sales processes and client relationships, particularly in governmental sectors. Additional roles included Brand Manager LATAM at LIGHTING CONSULTING, where leadership in commercial management was demonstrated, and Sales Manager positions at Avanxo and AB Pro Systems, focusing on the implementation of software solutions and sales strategies. Luis began a career in entrepreneurship with a start-up in recycling and holding a Business Consultant role at DynaWare. Luis holds a degree in Public Accounting from Universidad del Valle de México.