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John Passmore is an experienced operations support subject matter expert and process improvement manager at B3 Solutions, LLC, where responsibilities include enhancing service quality and performance for the Department of State Aviation Program. Previously, John held leadership roles at Air Mobility Command, overseeing operational test management and project teams to ensure the effectiveness of hardware and software. John's extensive military background includes various operational and management positions within the United States Air Force, notably as Operations Manager for the Air Mobility Division and Director of Operations for the AMC Test and Evaluation Squadron. John earned a Master's degree in Aerospace Science (Management) from Embry-Riddle Aeronautical University and a Bachelor's degree in Mechanical Engineering from Michigan Technological University.