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David Brown has a diverse work experience spanning multiple industries. David worked as the COO at B-Secur since 2018. Prior to that, they established their freelance consultancy business, Cognition Customer Consultancy, in 2016, where they focused on customer due diligence and creating a strategic approach to customer experience. From 2013 to 2016, David served as the Chief Customer Officer at Randox, where they managed customer relationships and drove the organization towards customer-centricity. Before that, they held various roles at Philips, starting in 1998 as an Engineering Team Leader and later moving on to become Operations Manager for both Africa Indirect and Ireland. In these roles, they prioritized customer satisfaction and managed escalations.

David Brown has a BSC Hons IT & Computing degree, but the specific school and start/end years are unknown. In 2007-2008, they pursued a Postgraduate Certificate in Business Administration, although the school name and subsequent details are also undisclosed.