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Ana Man is an accomplished professional with extensive experience in customer service and operations management across diverse industries. Currently serving as Customer Service Manager at Kerv since January 2024, Ana previously held leadership roles at Kollective Technology, overseeing Service Delivery and Operations for the EMEA region, and ensuring exceptional performance for Forbes 1,000 enterprise accounts. Prior roles include managing global customer relations at Verizon Enterprise Solutions and coordinating digital events at Schneider Electric. Ana possesses a strong background in multilingual communication, logistics, and strategic governance, solidified by a Bachelor’s degree in Conference Interpreting and Translation from "Babes-Bolyai" University.