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Lisa Rouse has extensive experience in training, healthcare coordination, and customer service. Currently serving as a Trainer at B-Lynk, LLC since April 2020, Lisa has previously held roles such as Senior Foundation Coordinator and Development Coordinator at Mercy, where responsibilities included consulting with various departments to enhance patient experiences. Prior to that, Lisa worked at Mercy Hospital as a Mercy Experience Coordinator and held positions at Charter Communications and Bright House Networks, focusing on client services and team leadership. With a Master’s degree in Health Care Administration from Missouri State University and a background in History and Education, Lisa combines academic knowledge with practical experience in various sectors.