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Saumya is an experienced professional in client engagement and account management, currently serving as the Senior Manager for Client Engagement at Azure Knowledge Corporation since September 2022, where advisory relationships with clients such as Here Technology and Google have been maintained, resulting in a 100% increase in client satisfaction and retention. Prior to this role, Saumya worked at Google from September 2020 to August 2022 as an Account Manager - Insight Strategist, successfully increasing customer satisfaction scores and analyzing interactions for Google Ads products. Additional experience includes roles at MoMAGIC Technologies Pvt. Ltd., Nucleus Software, ShopClues, and Snapdeal, demonstrating a strong track record of fostering client relationships and achieving significant revenue growth. Saumya holds an MBA in HR and Marketing from the Institute of Professional Excellence & Management and a B.Pharma from Motivational Pathway, along with foundational education in science and general studies from institutions in Lucknow.