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Hadir Awad has extensive experience in customer care and management, currently serving as a Customer Care Manager at Azur since January 2016. In this role, Hadir is responsible for responding to customer inquiries and managing challenging calls. Previously, Hadir worked as a Personal Assistant at Alma, providing administrative support to senior managers and organizing meetings. Prior experience also includes serving as an Assistant Manager at Cafe Costa Del Sol, where Hadir developed customer relationships and managed staff training, as well as a Sales and Marketing Representative at MAZAYA INVESTMENT GROUP, focusing on revenue generation and product knowledge. Hadir holds a Bachelor's degree in Business/Commerce from Alexandria University, completed in 2015.