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Linda Dunn is a seasoned professional with extensive experience in customer care and business system analysis. Currently serving as Customer Care Manager at Azenta Life Sciences since October 2019, Linda has held various leadership positions at Epsilon from October 2011 to May 2019, where significant achievements included scaling a mobile service support team from 2 to 60 members and managing email HTML development services. Prior roles include Client Services Lead at eBay Enterprise Marketing Solutions, where management of tier I client relationships was emphasized, and various positions at Edwards, including Internet Marketing Specialist and SAP Data Management Specialist, contributing to the implementation of marketing strategies and data management practices. Linda holds a Bachelor of Science in Business Management from Bentley University.