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John Gadourey is a seasoned technical support engineer with extensive experience in the telecommunications and networking industries. Currently serving as a Principal Technical Support Engineer at Axyom, Core since May 2024, John has previously held similar roles at Casa Systems, where responsibilities included designing lab systems and conducting root cause analysis. Prior experience encompasses leadership positions such as Design Verification Test Team Lead at Adtran, and key engineering roles at Bluesocket, Pannaway, Lightship Telecom, and Alcatel. John’s career began at Colonial Gas Co, where foundational skills in customer service and technical troubleshooting were developed. Overall, John Gadourey possesses a robust skill set in technical support and engineering, demonstrating adaptability and expertise across various roles and companies over a span of several decades.