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Aman Kumar is a skilled Lead Software Engineer at Axtria - Ingenious Insights, with a diverse background in software engineering and technical support. Since October 2021, Aman has been responsible for supporting implementation teams and clients, focusing on products related to Esri, ArcGIS, Jira, and Salesforce. Prior to this role, Aman worked at Nagarro, where responsibilities included maintaining SLAs for ticket management and coordinating cross-team efforts for issue resolution. Experience also includes roles at Ebixcash Technologies, overseeing Informatica processes and generating MIS reports, and as a Technical Support Engineer at U2opia Mobile. Aman holds a Bachelor of Technology degree in Electronics and Communication from Arya Institute of Engineering & Technology, Jaipur.