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Leana Hart is an experienced professional in customer success, currently serving as the Director of Customer Success at Axon since October 2024. Prior to this role, Leana held the position of Sr. Manager of Customer Success at Outreach from January 2021 to September 2024, and at Expedia Group from January 2015 to December 2020, where Leana progressed from Customer Success Manager to Sr. Manager. Earlier career experience includes serving as Strategic Account Manager at Fairmont Olympic Hotel from March 2013 to December 2014 and at Fairmont Hotels & Resorts from June 2007 to March 2013. Leana is pursuing a Master of Business Administration at the University of Washington, expected to complete in June 2026, and has also earned an Executive Education Women's Leadership Certification from Yale School of Management in April 2022, along with a Bachelor of Science degree from San Jose State University.