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Veronica Betancourt is a skilled Client Solutions Manager at Axletree Solutions since September 2016, focusing on understanding customer needs to create tailored solutions and collaborating with cross-functional teams for product evolution. Previously, as a Global Support Manager, Veronica managed a diverse support team across multiple locations, developed training programs, and handled complex support issues related to SWIFT products. Veronica also has experience as an Application Support Executive at Axletree Solutions, providing vital support and training, and as an IT Solutions Consultant at BCG, where presentations and technical demonstrations were delivered to clients. Veronica holds a Bachelor's Degree in Computer Engineering from Universidad Simón Bolívar, earned in 2008.