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Ms. Olds has held senior executive positions throughout her 28-year HALO career, becoming Senior VP of Operations in 2010. Ms Olds is responsible for billing, order processing, customer service, distribution, sales onboarding, program operations, and general operations. Ms. Olds has been involved in several industry organizations focused on technology and operational improvement. Ms. Olds is a frequent volunteer for local business education initiatives in Sterling, Illinois and holds a BA in Information Technology from the University of Phoenix.