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Claire McCreave is an accomplished professional with extensive experience in customer success, analytics, and data management. Currently serving as the Director of Customer Success at Axiom Cloud since January 2023, Claire has successfully collaborated with government and utility entities to drive customer enrollment in energy programs, achieving a 100% retention rate for OKRs. Prior to this role, Claire held positions at Liberty Mutual Insurance as an Analyst in Advanced Analytics and Modeling and an Associate in the Analytics Development Program, where key contributions included developing long-term staffing models with substantial financial impact. Additional experience as a Consulting Data Analyst at Xavier University and a Data Administrator at LADD Inc. demonstrates a strong background in data management and process improvement. Claire holds a Bachelor's degree in Business Analytics from Xavier University, complemented by minors in Music and Theatre.