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Luis Rocha is a skilled technical support professional currently working in Technical Support Implementation at Axians Portugal since November 2023. With prior experience as a Telecommunications Field Engineer at Real Life Technologies, duties included installation and configuration of network equipment, network construction and maintenance, and fault analysis. Luis has held several leadership positions, including Presidente do Conselho Fiscal for FAIRe and Presidente da Direção at Associação de Estudantes do ISTEC Porto. Previous technical support roles were held at MediaSis and VALETEL, alongside varied positions in the industrial sector. Luis Rocha holds a Licenciatura in Informatics from ISTEC and a technical course in Management and Programming of Computer Systems from Escola Secundária de Valongo.