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Hugo Luís is a seasoned professional with extensive experience in customer success and project management. Currently employed at Axians Portugal since April 2019, Hugo holds dual roles as a Customer Success Manager and Project Manager. Prior experience includes a significant tenure at Randstad from January 2013 to April 2019, where responsibilities encompassed managing product offerings and leading teams in customer service for ZON. Hugo also held various positions at Novabase Digital TV, including Team Leader and Quality Analyst, with a focus on customer service excellence and training. Earlier experience at Octal TV involved providing technical support for internet services. Hugo's educational background includes attendance at Escola Secundária Passos Manuel.