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Niki Thakkar is a seasoned Product Manager at GrayQuest since March 2020, where significant contributions include revamping the loan management system with enhanced features and implementing crucial security measures to protect user data. Previously, Niki served as an Associate Product Manager, focusing on feature enhancement and cross-functional collaboration for system integration. Niki has a strong background in quality assurance, having led QA teams and developed processes for efficiency. This foundation in software testing was established earlier in Niki's career as a Quality Analyst and Quality Assurance Engineer. Niki's academic credentials include a Bachelor of Science in Information Technology from Narsee Monjee College of Commerce and Economics and a Higher Secondary Certificate in Science from Mithibai College and A.J. College of Commerce and Economics.