Joe Swain has had a diverse and extensive work experience. Joe is currently working at Axcient as the Director of Corporate IT & IS, a position they started in 2022. Prior to that, they served as the Manager of Corporate IT at Axcient from 2020 to 2022.
Before joining Axcient, Joe worked at Crestone Capital, LLC from 2008 to 2019. Joe held the position of Information Technology Manager from 2014 to 2019, where their responsibilities included managing all aspects of technology utilized by the firm and ensuring the continuity of Crestone's long-term IT strategic plan. Joe also served as a Systems Administrator from 2008 to 2014, overseeing daily technical operations and support.
Joe also has experience working at Crispin Porter + Bogusky as a Senior IT Technician from 2006 to 2008. Their responsibilities included IT asset management, monitoring IT infrastructure and printers, and providing tiered support for all employees.
In 2006, Joe briefly worked at AMD as a Validation Test Technician, where they were part of the Quality Assurance and Software Development team.
Prior to that, Joe worked at One Day Sign, Inc. as a Graphics Designer & IT Manager from 2003 to 2006. Their responsibilities included designing branding strategies and logos, as well as maintaining the office network and computer systems.
Joe also worked at Young Harris College as a Computer Technician & Helpdesk Operator from 2001 to 2003. Joe provided PC support and help desk services for students and faculty and assisted in upgrading and maintaining campus network hardware.
Overall, Joe Swain has a strong background in IT management, support, and operations, with experience in corporate settings as well as small businesses and educational institutions.
Joe Swain attended Young Harris College from 2001 to 2003, where they studied Computer Science. Joe then attended Kennesaw State University from 2003 to 2005 and obtained a Bachelor of Science in Computer Information Systems. In terms of additional certifications, Joe has completed courses such as "Practical Guide to Mentorship" and "21 Day Crash Course in Emotional Intelligence" from Udemy. Joe also holds certifications including "Apple Certified Helpdesk Specialist (ACHDS)," "MS Dynamics CRM 4.0 - 2015 Applications (MB2-632)," "MS Exchange Server 2007 Configuration (MS 236)," "Microsoft Certified Desktop Support Technician (MCDST)," "Microsoft Certified IT Professional (MCITP)," and "Microsoft Certified Professional (MCP)."
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