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Joyce C. is a Senior Business Analyst with experience in companies such as AXA Hong Kong and Macau, FWD Insurance, Prudential Hong Kong, and YF Life Insurance International Limited. Specializing in pricing and operation excellence, Joyce has worked on various projects including new product implementation, system enhancements, and IFRS17 implementation. With a Bachelor of Arts from Hong Kong Baptist University, Joyce excels in conducting deep dive analysis and handling policy admin transactions accurately in short turnaround times.