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Shashi leads AwareX's Product/Platform Development, Customer Enablement, and IT functions. He has over 20 years of global experience in the design, development and deployment of complex software for Communication Service Providers. He has held leadership positions at Nortel, Cisco, Motorola, Nokia and Optiva in various engineering and customer engagement roles. Shashi holds a Master's degree in Communication Engineering from the Indian Institute of Science in Bangalore.