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Joanna Ellis has diverse work experience spanning over several companies. Joanna began their career at Hargreaves Lansdown as an Annuities Administrator, where they worked from September 2007 to August 2010. Following this, they joined Crowe Horwath Australia as a Superannuation Administrator from November 2010 to June 2012, before being promoted to the role of Senior Superannuation Administrator from July 2012 to May 2014.

Joanna then joined VicSuper, where they held various positions. Joanna started as a Superannuation Consultant - Pensions & Switches from May 2014 to August 2014. Joanna was later promoted to the role of Senior Superannuation Consultant and worked from August 2014 to March 2018. From March 2018 to May 2019, they served as an Analyst at VicSuper. Finally, Joanna worked as an Analyst & Testing Lead from June 2019 to May 2021.

Joanna's most recent role was at Aware Super, where they worked as a Business Analyst from May 2021 to October 2022. During this time, they played a critical role in the safe delivery of the Catalyst transformation program following a merger. Joanna was then promoted to the position of Senior Business Analyst - Catalyst Program & RRR Portfolio, where they led defect triage and ensured timely delivery of workarounds within a compressed timeframe.

Joanna Ellis received their Bachelor of Science (BSc) degree in Psychology from the University of the West of England, from the years 2004 to 2007. Additionally, they have obtained several certifications including "Business Analysis in Practice" from PM-Partners in July 2023, "BSC Business Analysis Foundation" from BCS, The Chartered Institute for IT in July 2018, and diplomas in Superannuation and RG146 from the Association of Superannuation Funds of Australia (ASFA), though the specific months and years were not provided.