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Carol Su Yu Lim has a diverse work experience spanning from 2006 to the present. Carol Su Yu began their career in 2006 as a Junior Admin at the Warehouse Department of Keppel FELS Ltd, where they were responsible for administrative tasks and stock taking. In 2009, they interned at Volkswagen Singapore as part of the ET Support Team, where they handled IT-related tasks such as generating reports and solving errors using SAP software. From 2010, they worked as a Sales Administrator at W Atelier Pte Ltd, assisting sales personnel, generating sales quotations, and managing customer communication. In 2013, Carol joined EY as a Senior Audit Associate, gaining experience in auditing. Currently, from 2017, they hold positions at AWAK Technologies, starting as a Finance and HR Manager and subsequently being promoted to the Director of Finance and HR.

Carol Su Yu Lim earned a Bachelor's Degree in Accountancy from Nanyang Technological University Singapore from 2010 to 2013. Before that, they attended Ngee Ann Polytechnic from 2007 to 2010, where they studied Business Information Technology. Their secondary education was completed at Bukit Batok Secondary School from 2003 to 2006. In addition to their formal education, Carol Su Yu Lim obtained certification in "Human Resources: Using Metrics to Drive HR Strategy" from LinkedIn in August 2020.