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Abraham Gibson has extensive experience in customer support and project management, currently serving as the Director of Services at Avtec LLC since August 2011, where responsibilities include overseeing post-sale project management, implementations, and customer support. Prior roles include Senior Manager of Customer Support and Manager of Solutions Development at Avtec LLC, along with various technical roles at Belt Railway of Chicago from August 2004 to August 2011, such as Signal and Communications Supervisor. Additionally, Abraham served in the Army National Guard as an Electronic Networking Switchboard Maintainer and held a similar position during deployment in Iraq with the United States Army. Abraham holds a Distinguished Honor Graduate Certificate in Computer Systems Networking and Telecommunications from General Dynamics.